We love to support and guide you! Our goal is to provide you with professional technical support in a timely fashion. For immediate support, please contact us by phone at the number below. If you do not require immediate support, email us and we will try our best to respond as fast as we can. Thank you & we look forward to helping you!

helpdesk@rsu10.org
207-369-5560 ext. 7700*

*If you have a Cisco phone (Mountain Valley Region) you can simply pick up your phone and dial extension 7700 to reach the help desk.

Technology plans are designed to help educators and school leaders think about how they use technology and how to better leverage technology to improve student learning. We are in the process of updating our 2021-2024 Technology Plan and will update the link soon.

3 Year Tech Plan

• Jeff Bailey, MVHS

• Benjamin Bridges, MVMS

• Brian Carrier, Technology Director

• Reinette Chenard, Data Manager

• Matt Gilbert, Asst. Superintendent

• Peter DeFilipp, Board of Director

• Mary Gamble, MVHS

• Kristen Giberson, MES

• Dan Hodge, Board of Director

• Kelley Houghton, HSES

• Sarah Marshall, RES

• Carrie Raymond, HSES

• Maria Reinstein, MVMS

• Zachary Reinstein, BJSHS

• Michelle Scribner, MES

• Lacey Todd, MVMS

RSU 10 has made significant investments over the years into technology, which allows us to support the growth & education of our students and staff. We currently use a state approved Student Information System (SIS) called PowerSchool. Our goal continues to be providing 1-to-1 device access to all staff and students.

• Students in grades K-2 will be assigned a 10.2" Apple iPad.

• Students in grades 3-12 will be assigned a 13” Apple MacBook Air.

• Teachers, Ed-Techs and all other staff will be assigned a 13” Apple MacBook Air.

ClassLink Dashboard - Log into any RSU10 Application

Check out our Staff Resource page here.

All District buildings are covered by high speed internet access and wireless networks. The buildings are linked together through a microwave wide area network (WAN). The Federal Communication Commission’s (FCC) stated goal is gigabit speed to the classroom.

Level I Information Technology Specialists are responsible for desktops, laptops, tablets, peripherals and other IT related equipment and hardware. They set up devices for new users and are typically responsible for any physical work relating to the devices, such as repairing software or hardware issues and moving devices to another location. Level 1 provides deskside support for students and staff.

A more in-depth technical support level, containing experiences and more knowledgeable personnel on a particular product or service. It is synonymous with level II support, administrative level support and various other headings denoting advanced technical troubleshooting and analysis methods. Technicians in this realm of knowledge are responsible for helping Level I personnel and for investigating elevated issues by confirming the validity of the problem and seeking known solutions related to those more complex issues.